Lessons Learnt From Entrepreneur Stuart Skorman And His Book

by Dexter Damien Chan on September 19, 2009

I have just finished reading the book written by Serial Entrepreneur, Stuart Skorman, entitled Confessions of a Serial Entrepreneur: Why I Can’t Stop Starting Over and it’s definitely a good book with many lessons to learn from if you would like to be an Entrepreneur as well.

How I May Be Like Stuart Skorman…

About Stuart Skorman

All About Stuart Skorman

Stuart Skorman is many years my senior but during the course, he is the founder of Elephant Pharmacy (sad but it’s already been declared bankrupt before any expansion), HungryMinds.com (taken over by Wiley), Reel.com (now part of Hollywood Video) and Empire Video.

He has many years of experiences building up a business from scratch, selling it for a lump sum of money (think millions of dollars), and going ahead to set up one after another.

Though he may seems getting on with age, he never seems to stop pursuing his interest (if you read up his book, you will know that he always like recommending and connecting movies, especially Classical ones, to movie lovers) and despite that he committed heavily into Elephant Pharmacy (which nearly drive his retirement savings to none), he is still back on his feet with his latest venture – ClerkDogs.

About Dexter Damien Chan

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Are You Being Served Well In Singapore? Express Your Views

by Dexter Damien Chan on September 11, 2009

Singapore is a country that takes Good Customer Service seriously and that’s why in 6 October 2005, the Go The Extra Mile For Service (GEMS) was launched nationwide to improve the service levels, particularly in the Tourism, Hospitality, Food & Beverage, Retail and Transport industries.

Is There Any Improvement Till Date?

Till date, do you think there’s any improvement in the Service Level rendered to you?

If yes, who are these people or companies that have left a last impression on you?

If no, who are they and do you think you should share your bad experiences with the rest?

Check Out The “Are You Being Served” Blog

And if you have been a person who enjoys good service and have been sharing the good and bad experiences of the service level in Singapore, verbally among your friends, Facebook, Twitter and some major forums, there’s now a new blog dedicated to this area and awaiting your sharing -

>> The “Are You Being Served” Blog And On Singapore Customer Service .. Share Your Story

And you are welcomed to:

  • Read up on the Stories being shared and express your views (many interesting posts since launched)
  • Have a personal story to tell? Whether good or bad experiences, let’s share!
  • Suggest a mission for the Service Quad (more about them later) which you think will struck Singapore by storm! (there’s already 11 missions suggested and completed so far…)

About The “Are You Being Served” Blog And The Service Squad

(In their own words) “Are You Being Served” is a blog that investigates all service matters and engages in real life “missions”. The Service Quad will be glad to give kudos to the good and to the not-so-satisfactory gentle nudges in the right service direction.

And the Service Squad is a body of dedicated sticklers who stand for good service anytime, anywhere. Hidden behind shadowy silhouettes, we’re nameless, faceless, and everywhere. Armed with their trusty senses honed from years of experience receiving all ends of the service yardstick, they sniff out the good, the bad, and the ugly in exciting service missions every week. And relay their rare finds on a dishy blog that’s too good to be missed. Plus some powerful thumbs ups and thumbs downs… They’ve even got insider tips and comments on great service from one of their guest squad members, Anny Lin, Style Advisor, TOPSHOP and winner of Best Tourism Host – Retail at the 2008 Tourism Awards.

Play A Part – Improve The Service Level Of Singapore In 3 Simple Steps?

  1. Be supportive! Head over to the “Are You Being Served” Blog and become their Reader (through RSS) or become their Fan (through Facebook)
  2. Be active! Express your comments or write something in their Facebook’s Fan page on the good and bad customer service in Singapore
  3. Be creative! Put on a thinking cap and suggest a mission to the Service Squad.

So join them each week as they go undercover to unveil the unwavering passion and attitudes of Singapore’s Service Professionals come what may. Follow their blog (addictiveness guaranteed) and give them your comments. And all in the spirit of sharing, why not suggest an exciting mission to take Singapore by storm? Or tell them your personal story and become their fan on Facebook.

Whatever you do, don’t forget to catch them. They’re the hottest thing to hit the service industry.

Disclaimer: The Service Squad reserves the right to remove flaming comments or brickbats which may prove harmful to establishments mentioned. Comments generated by users are not indicative nor reflective of the views of  The Service Squad.

What are you waiting for? Head over to the Are You Being Served blog and support them now!

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My Ups And Downs For The Month Of August 2009

by Dexter Damien Chan on September 3, 2009

The month of August has ended and the start of September! It’s time for my personal review!

So What Have I Done For The Month Of August?

1. Setting Up My First Free Article Directory – ArticleJuicy.com.

I got the idea of setting up this site when I came across many Article Marketers making use of EzineArticles to submit the articles they have written in exchange for some quality traffic to their sites. And just so happen that one of the Internet Marketer is promoting a Course on how to set up an Article Directory for a small fee. Therefore I decide to give it a try!

And how did I come up with the Domain Name – ArticleJuicy? By using this Domain Name Suggestion Tool – NameTumbler and the usage is free!

If you just clicked over to the site, it’s not fully operational as yet as I am still learning on how to do up the site – how the Admin Section works, how to approve Writers and such. Therefore I will foresee that this Site will take quite some time before it’s ready to welcome you.

2. Committed Posting To DexterRecommends.com

DexterRecommends.com was set up in the early days of August to help promote the release and my personal review of Online Marketing products and the style of this site was transferred from my another blog – problemnsolution.blogspot.com.

If you happen to be one of my supporters for that site – I am sorry to announce that I will not be managing that blog anymore and DexterRecommends.com will be my new official site for Product Reviews and Announcement of Newly-Released Online Marketing Products.

And as mentioned, I have committed majority of my time in August to do up lots of posting for this site. And I am amazed by the results and the income that I am generating from this site. And I will be definitely repeating the formula in September.

There’s also a Twitter Account, @ProblemSolution, for this site and you are definitely welcomed to follow me and get updates on the latest Online Marketing Products.

3. Slight Modification And Updates To GuruRSS.com

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Would you like to take part in a survey and express your personal views about the major banks operating in Singapore and their roles toward Consumers in the current economic crisis?

I have personally taken the survey and it will take less than 5 minutes to complete. This survey is also nothing intrusive and will not be asking anything with regards to your bank account or personal sensitive information.

Participation in this survey is also simple and all you need are to click on the options given. There will be no need to give any personal comments as well.

And with your participation in this survey, it will actually give a better understanding on your attitude and perception of the major players in the Banking Industry.

Your opinion may also help the Banks to create products and services that will serve us all better.

For your time and effort, after completion, you will stand a chance to enter a draw and win one of the 60 movie vouchers that can be used in Cinemas in Singapore!

To take part in the survey:

Click >> Euro RSCG Asia-Pacific Quarterly Financial Services Survey

If you like to have more information with regards to the nature of this survey, please click over to this Press Release By Syndacast.com.

Note: No personal details will be identified in the findings and responses will be strictly confidential as data from this research will be reported only in the aggregate.

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An Update To What’s Going Around Here…

by Dexter Damien Chan on August 8, 2009

If you have been wondering what’s been going on for this blog, why’s it been so quiet and such…

My sincere apologies on my absence and its’ after this long (since my last post on May 31st) that I have finally some time to squeeze in this post.

So What’s Been Going On…

Am I Still Doing Financial Planning? Answer is Yes!

If you are interested in the area of Financial Planning and Insurance Products, (that’s why you’re here right?!), I am still in this industry.

The insurance industry is definitely a great place to be. And the main reason that you are not seeing any new posts on insurance and financial planning here is that the contents (here) had been teleported over to my dedicated new site >> http://www.haveyouplanned.com and if you have not been there, there are new contents already added in! Please do continue to support!

My previous posts that’s in this blog will still be here as most of the Search Engines have sort of linked up Insurance and Financial Planning to this blog. :)

So What’s Going To Happen To This Blog?

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