Singapore is a country that takes Good Customer Service seriously and that’s why in 6 October 2005, the Go The Extra Mile For Service (GEMS) was launched nationwide to improve the service levels, particularly in the Tourism, Hospitality, Food & Beverage, Retail and Transport industries.
Is There Any Improvement Till Date?
Till date, do you think there’s any improvement in the Service Level rendered to you?
If yes, who are these people or companies that have left a last impression on you?
If no, who are they and do you think you should share your bad experiences with the rest?
Check Out The “Are You Being Served” Blog
And if you have been a person who enjoys good service and have been sharing the good and bad experiences of the service level in Singapore, verbally among your friends, Facebook, Twitter and some major forums, there’s now a new blog dedicated to this area and awaiting your sharing -
>> The “Are You Being Served” Blog And On Singapore Customer Service .. Share Your Story
And you are welcomed to:
- Read up on the Stories being shared and express your views (many interesting posts since launched)
- Have a personal story to tell? Whether good or bad experiences, let’s share!
- Suggest a mission for the Service Quad (more about them later) which you think will struck Singapore by storm! (there’s already 11 missions suggested and completed so far…)
About The “Are You Being Served” Blog And The Service Squad
(In their own words) “Are You Being Served” is a blog that investigates all service matters and engages in real life “missions”. The Service Quad will be glad to give kudos to the good and to the not-so-satisfactory gentle nudges in the right service direction.
And the Service Squad is a body of dedicated sticklers who stand for good service anytime, anywhere. Hidden behind shadowy silhouettes, we’re nameless, faceless, and everywhere. Armed with their trusty senses honed from years of experience receiving all ends of the service yardstick, they sniff out the good, the bad, and the ugly in exciting service missions every week. And relay their rare finds on a dishy blog that’s too good to be missed. Plus some powerful thumbs ups and thumbs downs… They’ve even got insider tips and comments on great service from one of their guest squad members, Anny Lin, Style Advisor, TOPSHOP and winner of Best Tourism Host – Retail at the 2008 Tourism Awards.
Play A Part – Improve The Service Level Of Singapore In 3 Simple Steps?
- Be supportive! Head over to the “Are You Being Served” Blog and become their Reader (through RSS) or become their Fan (through Facebook)
- Be active! Express your comments or write something in their Facebook’s Fan page on the good and bad customer service in Singapore
- Be creative! Put on a thinking cap and suggest a mission to the Service Squad.
So join them each week as they go undercover to unveil the unwavering passion and attitudes of Singapore’s Service Professionals come what may. Follow their blog (addictiveness guaranteed) and give them your comments. And all in the spirit of sharing, why not suggest an exciting mission to take Singapore by storm? Or tell them your personal story and become their fan on Facebook.
Whatever you do, don’t forget to catch them. They’re the hottest thing to hit the service industry.
Disclaimer: The Service Squad reserves the right to remove flaming comments or brickbats which may prove harmful to establishments mentioned. Comments generated by users are not indicative nor reflective of the views of The Service Squad.
What are you waiting for? Head over to the Are You Being Served blog and support them now!
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